"I bought this item as a gift for my wife for christmas. Was very shocked and ticked off when she opened it christmas morning and it was BLACK. It was tarnished beyond repair. Will be calling tomorrow to have this replaced or refunded. Never had a problem with Zales until now."
3 of 3 people found this review helpful.
Response from Zales:
By
E-commerce Merchandising Team,
January 21, 2008
Thank you for the bringing this issue to our attention. Because of your feedback, we discovered the boxes provided caused the silver to tarnish at a rapid rate. We immediately obtained and tested new boxes, which has eliminated this problem. Thank you for your feedback and we look forward to seeing you at Zales again soon.