Zales Ratings and Reviews


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Sterling Silver Couple's Marquise Birthstone Pendant (2 Names and Stones)

Engulfed in a glowing love, your lives are properly joined, magnificently together. In the years to come, watch how your devotion grows with each and every day, and give her a reminder to keep close to her heart with this couple's pendant. Marquise-shaped birthstones dangle sweetly nestled within the protective embrace of sterling silver ribbons. Customize the ribbons with your names up to seven letters each ribbon plus select the coordinating birthstones. The pendant suspends from an 18.0-inch light rope chain with a spring-ring clasp. This item is only available online.
Average Customer Rating:
1.75 out of 5
1.8
 out of 
5
1 of 4(25%)customers would recommend this product to a friend.
Customer Reviews for Sterling Silver Couple's Marquise Birthstone Pendant (2 Names and Stones)
Overall 
1 out of 5
1 out of 5
Quality 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Appearance 
1 out of 5
1 out of 5
VLLOP
Arizona
So Disappointed
August 1, 2008
"I purchased the necklace a year ago and had the same issue as the others here. It was black when I opened the box. I returned it, which was a simple process. I still have not found a necklace that I like as much as this one. I am very happy that they have found a solution for the tarnishing and will most likely try ordering this again."
Review 2 for Sterling Silver Couple's Marquise Birthstone Pendant (2 Names and Stones)
Overall 
3 out of 5
3 out of 5
Quality 
2 out of 5
2 out of 5
Value 
2 out of 5
2 out of 5
Appearance 
3 out of 5
3 out of 5
Hannah
Washington DC
Beautiful, Could be Better
June 28, 2008
Pros: Beautiful, Romantic
Cons: tarnish
"My boyfriend got me this necklace, and mine too was tarnished! It is still beautiful and I love it, but I would like it to be not tarnished. The stones are also very odd. Mine is alexandrite, but sometimes gets red like a ruby and his is the rose one for October, but sometimes look yellow. I still love this necklace, but it definitely could be better."
Review 3 for Sterling Silver Couple's Marquise Birthstone Pendant (2 Names and Stones)
Overall 
2 out of 5
2 out of 5
Quality 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Appearance 
1 out of 5
1 out of 5
DadandHubbyinIL
Illinois
Disappointed
May 5, 2008
Pros: Contemporary
Cons: quality
"After reading the previous review I was a little apprehensive. But in reading the response from the ECommerce team I felt confident the issue had been resolved. So, I ordered this for Mother's day. It turns out I had the same issue with it tarnishing. I took it to my local Zales store and they cleaned it with Silver cleaner and put some tabs in the box that help keep it from tarnishing. I do appreciate Zales standing behind their product though!"
Review 4 for Sterling Silver Couple's Marquise Birthstone Pendant (2 Names and Stones)
Overall 
1 out of 5
1 out of 5
Quality 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Appearance 
1 out of 5
1 out of 5
Joey
Tennessee
Not So Great
December 25, 2007
"I bought this item as a gift for my wife for christmas. Was very shocked and ticked off when she opened it christmas morning and it was BLACK. It was tarnished beyond repair. Will be calling tomorrow to have this replaced or refunded. Never had a problem with Zales until now."
3 of 3 found this review helpful.
Response from Zales:By E-commerce Merchandising TeamJanuary 21, 2008
Thank you for the bringing this issue to our attention. Because of your feedback, we discovered the boxes provided caused the silver to tarnish at a rapid rate. We immediately obtained and tested new boxes, which has eliminated this problem. Thank you for your feedback and we look forward to seeing you at Zales again soon.